In today’s digital-first world, organizations require advanced technological solutions like ASU Software to stay productive, connected and competitive in constantly evolving business environments. Recognizing this need for innovation, Arizona State University has leveraged its reputation as a leader in higher education to develop a robust suite of enterprise-grade software – collectively known as ASU Software.
Through strategic investment and collaboration with industry experts, ASU Software has emerged as a one-stop platform offering best-in-class tools for collaboration, project management, customer engagement and online learning. In this in-depth guide, we will examine each component of the ASU Software portfolio and explore how its pioneering features and integrations empower teams to achieve more.
The Origins of ASU Software
Founded in 1885 as the Territorial Normal School, Arizona State University has a long tradition of pushing boundaries in knowledge, research and technology. Over the past decade, ASU has aggressively expanded into digital product development through a focus on scalable SaaS solutions.
This strategic trajectory was spearheaded by President Michael Crow’s New American University framework, which aimed to make ASU a model for accessible, innovative public higher education. Under his visionary leadership, multiple in-house software teams were created to design solutions addressing real-world organizational challenges.
Early successes like the pilots of Canvas LMS and ASU G Suite partnerships paved the way for a unified ‘ASU Software’ branding launched in 2015. Since then, it has launched multiple enterprise-grade products while maintaining close industry ties through collaborations with companies like Anthropic and DigitalOcean.
Today, ASU Software serves over 50,000 individuals at thousands of organizations worldwide. Let’s examine its flagship solutions that are transforming the digital workplace.
ASU Workspace: An All-in-One Collaboration Hub
Undoubtedly the crown jewel of ASU Software, ASU Workspace has quickly emerged as a market leader since its debut in 2017. Forged from the visions of collaboration experts, its mission is to unite teams no matter where they are located.
At its core, ASU Workspace acts as a central communication platform with integrated file sharing, tasks, calendars and more. Through its intuitive interface enhanced by dynamic search, users can interact with all functions in one seamless place.
Its messaging capabilities allow for lively group discussions and pairing of projects with specific conversations through thread-based commenting. The ability to @mention colleagues brings important updates to their attention immediately.
Workspace truly excels at combining organization and spontaneity. Its Kanban-style task boards powered by smart automation sync work schedules with team schedules in real-time. Complex multi-team endeavors become simple to coordinate through built-in subtasks, assignments and dependencies.
Peripheral capabilities like built-in document editors, image annotation and screen/file sharing take virtual collaboration even further. Workspace even turns meeting notes into action items with one click through natural language processing.
With such rich functionality meeting complex collaboration needs, it’s no surprise ASU Workspace saw a 550% growth in active users during 2020 alone as remote work boomed globally. Let’s examine some other flagship ASU Software products.
ASU Software Projects: Advanced Project Management
For orchestrating even the most intricate initiatives, ASU Software offers the robust ASU Projects solution. Built on an adaptive framework, it delivers feasibility, planning and execution from a single vantage point.
Project managers gain deep visibility into resource allocation, budgets, deliverables and more through an intuitive drag-and-drop interface. Key aspects like timesheets, expenses and earned value analysis automate routine tasks through AI integration.
Advanced reporting with dozens of pre-built and custom widgets offer real-time progress tracking on anything from budgets to team capacity. Its modular templates make replicating standardized processes seamless while encouraging custom structures.
Office integrations bring projects directly into the flow of team work through tight integrations with tools like Workspace, G Suite and Slack. Automated workflows even generate MS Project files to eliminate redundant data entry.
Together with its fluid road mapping capabilities and library of 400+ responsive templates, ASU Projects gives stakeholders confidence in initiative outcomes through unprecedented clarity, control and collaborative power.
ASU CRM: Strategic Customer Relationship Tools
To retain customers as the economic lifeline of any business, organizations require a centralized system for all marketing, sales and service interactions. This is where the powerful ASU CRM comes into play.
Right from initial lead generation and prospecting, its sales acceleration features like predictive scoring and recommendations ensure the right contacts are consistently engaged. Novel tools like artificial opportunity simulation further optimize the pipeline.
On the service front, ASU CRM streamlines support through an intelligent knowledge base while tracking resolutions, case histories and sentiment trends. Its flexible interface caters to specific verticals through customizable objects, forms and views.
Advanced analytics integrated throughout offer fertile insights. For instance, predictive churn models preserve valuable customers while next best action prompts surface timely upsell/cross-sell opportunities to representatives.
Such dedication to delivering enduring value at every step of the customer journey is why over 10,000 businesses rely on ASU CRM as their strategic growth platform globally.
ASU Learning: An Innovative Learning Experience
To foster knowledge-seeking within current students and lifelong learners, ASU Software created ASU Learning – a learning management revolutionizing education delivery.
Its modern interface offers a refreshing digital classroom experience with collaborative course building, innovative Assignment features and responsive mobile optimization. Embedded analytics provide real-time success metrics to optimize curricula.
Instructors gain unprecedented flexibility through ASU Learning’s modular structure accommodating classes, groups, lessons and various content types. Personalized alerts keep learners on track while seamless integrations import content from over 200 external systems.
Beyond traditional pedagogy, ASU Learning empowers a social eLearning model. Faculty can link audio/video recordings, advanced simulations and 3D/VR objects to coursework through an open ecosystem. Peer-to-peer learning thrives through interactive forums, journals and real-time Q&As.
Such groundbreaking possibilities help redefine the art of teaching and maximize learner engagement globally. It’s no surprise over 5,000 institutions now entrust their learning initiatives to ASU Learning’s infinite scalability.
Common Themes Across ASU Software
While each product delivers category-leading tools for unique use cases, all ASU Software solutions share some overarching philosophies that have fueled their momentous success.
Foremost is an intense focus on the human-centric aspect through thoughtfully designed experiences optimized for productivity, connection and flow. Cutting-edge capabilities are balanced with simplicity and personalization.
Robust integrations through open APIs empower unified workflows leveraging existing investments. Natural language processing and AI infusion deliver predictive recommendations to illuminate optimal paths.
Commitment to responsive support and thriving communities nurtures deep relationships that cultivate loyalty and advocacy. Regular innovations informed by customer insights ensure enduring relevance in disruptive industries.
It’s these foundational principles that have established ASU Software as the trusted platform powering digital transformation for forward-thinking businesses, governments and academic institutions worldwide.
Each ASU Software product is built with a user-friendly design and advanced capabilities to bring people together and maximize productivity in the digital era. Let’s deep dive into some of the flagship features.
ASU Workspace Key Features:
As the central collaboration hub within the ASU Software suite, ASU Workspace has emerged as one of the most popular team communication and productivity tools worldwide. Some of its key differentiating features include:
- Team Chat & Messaging: Secure internal messaging for seamless team collaboration through group/private chats and @mentions.
- File Sharing: Storage and sharing of documents, images, videos and more in one centralized place for easy access and ongoing work.
- Task Management: Create, assign, track and complete tasks to boost team productivity through a simple Kanban-style workflows.
- Calendar & Scheduling: View team calendars together and schedule meetings within the workspace to find the best times.
- Integrations: Connect Workspace to other tools like Slack, Dropbox, Github and more through a robust integration library.
ASU Software stands out through its dedication to continual innovation based on evolving customer and market needs. It consistently delivers new capabilities through regular software updates and strategic feature additions. Let’s explore some other product highlights through an FAQ.
FAQ Section For ASU Software:
Q1. Who is the typical customer for ASU Software?
A: ASU Software caters to all organizations, from small businesses to large enterprises. Its most common customers include education, technology, consulting, non-profits, healthcare and creative firms.
Q2. What are the pricing plans for ASU Software?
A: Pricing varies based on the specific product and number of users, starting from free basic plans up to custom enterprise packages. Common pricing models include per-user monthly/annual subscriptions.
Q3. Can ASU Software integrate with other apps?
A: Yes, all ASU Software products come with robust integration capabilities through public APIs and pre-built connectors. Customers can easily connect them to other tools for a seamless workflow.
Q4. What security measures does ASU Software use?
A: It adheres to the highest industry standards with SSL encryption, SOC 2 Type 2 compliance, password protection, activity auditing and regular third-party security audits to keep customer data private and systems safe.
Q5. Does ASU Software offer customer support?
A: Yes, ASU Software provides award-winning 24/7 support through phone, email and online chat. It also offers self-service help documentation along with a thriving online user community for continuous learning and collaboration.
That covers some of the key aspects of the comprehensive ASU Software solutions. I hope this guide helped provide a detailed overview of the products and features available to transform your organization’s digital capabilities. Let me know if any other questions come to mind!